If you need to take a break from the service, you can pause your subscription. Contact us at [email protected] to arrange this.

Managed has a minimum three month commitment. After that, you can cancel at any time. Free and Starter have no minimum commitment and can be cancelled any time. If you're on Enterprise, cancellation terms are set out in your agreement — get in touch to discuss.

To cancel on any plan, contact us directly at [email protected] — cancellations cannot be processed through the app.

Once your cancellation takes effect, all your data — your organisation profile, campaigns, applications, and reports — is deleted within 30 days. If you'd like to keep a copy of anything, download it before then.

To pause or cancel, email us at [email protected]. We will confirm your request and let you know your final billing date.